The Director, Media Technology & Operations oversees the teams that maintain, support, build, upgrade and customize the content production and distribution tools and systems of Minnesota Public Radio. This includes the day-to-day operations of MPR|APM broadcast and digital media production, and operations for the following units: International Control Center, Traffic, Media Production Systems, and Underwriting Production (MPR & APM). The Director provides leadership across the Technology division and company to improve content production and distribution systems, publishing systems, and internal content workflows in order to improve the delivery of content to our audience. Additionally, they will also work closely with colleagues, producers, and department managers to ensure top quality technical production, research, and support. The Director serves as a member of the division’s leadership team, helping align resources and personnel with APMG strategic directives and goals.
The Director serves as a liaison to other departments including Digital Products, on-demand production teams, IT infrastructure, Broadcast Engineering, Distribution, and Underwriting. In this capacity, they collaborate to advance cross divisional projects; examples include new show launches, updates to production systems, streamlining workflows, identifying new systems, products and opportunities to deliver content to audiences.
Working with the Managing Director, Broadcast Production and Operations the Director assists in managing the APMG operations budget, managing resources and developing long-term budget planning and revenue strategies.
Location: St. Paul, MN
Compensation Range: Minimum Salary is $92,867.00. Exact salary determined by experience and education related to the role, organizational compensation structure and internal equity.
Application Deadline: Open until filled
- Works with Technology and Operations staff to foster a professional, creative, energetic, and technically savvy team.
- Establishes and enforces clean and effective standard operating procedures and holds staff accountable to those standards.
- Supports APM|MPR strategic goals and initiatives by engaging in the creation, planning and implementation of special projects throughout the company.
- Coordinates and manages division staff work schedules.
- Serves as Project Manager as assigned.
- Manages cross-divisional relationships and serves as a representative of Technology and Operations throughout MPR|APM.
- Supervises Managers and media technology staff; provides on-going performance feedback; provide annual written reviews; provide on-going coaching and support. Involve HR on performance issues as needed.
- Coordinates and trains Operations staff on a systematic and measured schedule to ensure quality performance.
- Works with other departments to remain up to date on all technical and content changes and modifications.
- Works with local and national foundations and organizations to locate funding and partnership opportunities that support the mission of MPR|APM.
- Works with Managing Director and APMG administration to pursue new revenue opportunities and leverage Technology and Operations infrastructure to develop new revenue.
- Collaborates with program directors, Broadcast team, Engineering, regional and national leaders, and Managing Director, to consistently deliver highest media production standards and audio services for all MPM|APM services and programs.
- Collaborates with program directors and producers in the planning and budgeting for long-term initiatives.
- Foster a creative and productive work environment. Create development opportunities and individualized development plans for staff and training to enhance skills and foster growth.
- Demonstrate visible commitment to diversity, equity, inclusion, and access e.g. attend events, meetings, and insist upon diverse candidate pool in hiring opportunities.
- Create and support a work environment which will maximize employee engagement, e.g. set and meet goals from engagement survey follow-up, solicit and provide feedback, team building activities.
- Provide technical support for MPR|APM and affiliates.
- Other duties as assigned.
Required Education and Experience:
- Bachelor’s degree or equivalent work experience
- Seven or more years experience in broadcast and media management, production, operations, and leading teams.
- Experience leading the work of others - must possess ability to foster high standards and an ability to coach, inspire and lead.
- Experience in planning, implementing and independently managing multiple projects.
- Operational experience with broadcast and digital publishing and transmission infrastructures.
Required Skills, Knowledge and Abilities:
- Extensive knowledge of digital audio workstations, multi-track production, recording and broadcast consoles, and audio storage systems.
- Knowledgeable of operating signal processing equipment including equalizers, compressors, limiters, de-esser's, AD/DA converters and outboard mic pre-amps.
- Knowledge and experience with computer based audio technologies, audio codecs, multicast audio, IP streaming, station automation, and Internet audio delivery systems.
- Extensive knowledge of digital audio “play to air” systems.
- Experience or interest with process improvement methodologies and approaches including “greenbelt” certification or similar programs.
- Computer literate with experience using PC and Mac platforms.
- Digital media literacy.
- Demonstrated passion for public media programming, and an understanding of its potential for public service delivery, communications, audience development, service, and revenue growth.
- Track record of meeting audience goals and key business objectives.
- Demonstrated strong professional initiative, bearing and confidence.
- Outstanding verbal and written communication skills, including strong interpersonal skills dealing with many different people within and outside the organization.
- Ability to embody and reflect the values of APM|MPR.
- Demonstrated ability to honor the highest degree of confidentiality.
- Ability to interact and work well with musical and cultural artists.
- Proficiency with content production and workflow tools, examples include: protools, adobe creative cloud applications, Dalet, Music Master.
- Excellent customer service skills
- Good project planning, communications, and teamwork skills.
- Solid working knowledge of broadcast news operations, spoken word, jazz, and rock music production.
- Supervisory skills and ability to recruit, coach and develop talent
- Leadership and personnel skills and ability to develop high performing teams and to inspire and lead the staff.
- Ability to work independently.
Reporting To This Position:
- Manager, ICC (1)
- Manager, Media Production Systems (1)
- Production Systems Administrator (1)
- Interns and Part Time temporary staff (2-4)
Physical Demands and Working Conditions:
- Must be able to perform the essential duties of the position with or without reasonable accommodation.
- Ability to manage some work outside of standard office hours as needed.
- Physical Demands:
- Required to move about in an office environment and sit for extended periods of time
- Required to move about in the community
- Frequent use of hands for data entry/keystrokes and simple grasping
- Working Conditions:
- Moderate noise level
- Occasional exposure to prevalent weather
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
We are committed to hiring a breadth of diverse professionals and encourage members of diverse groups to apply.