I used to give thousands of dollars to PBS as it was a big part of my family's life. Passport was a great idea and I was sympathetic to its limitations due to costs. However, I have moved to another city and am forced to use their passport which does not support the shows which I like. I have to log in way too often. In short it is a hassle for what I don't care for. This year, PBS will get the bare minimum for us as we feel that is what we get from you. We feel the rules imposed by CPB are the reason for the failure. We fear that by watching the pennies, you have lost the dollars. PBS has become irrelevant through a lot of its own doing. This is a tragedy. Please consider another structure for online viewing. A little upfront organization on your part could be way more profitable in the long run. I often make recommendations to people who reject the offers because they aren't members. Free samples has always been a successful model when the content is good. PBS still has the best content... but people have become used to sad offerings on other platforms. Please tempt them with something better. To prove my point, people donated when the television showed things for free. During these hard times, people could use something other than YouTube as a free options. We urge you to do something soon.