October 18, 2020
Dear Sir or Madam,
This is my second time to donate to my local PBS station and not receive the 'gift' that was promised to me. I realize that I was supporting my local PBS station when I make these donations, but it is irresponsible to promise products that never come. Especially since the item has a special significance to me and my husband. It is a cheap trick to tug at your viewers emotions and not deliver on your promise.
Here is what I sent your local station just this morning, as a second follow up:
----- Forwarded Message ----- From: Ruth Buchanan To: "memberservices@wgcu.org" Sent: Sunday, October 18, 2020, 09:32:38 AM EDT Subject: Re: Confirmation of Your Gift to WGCU
Please track down the item that came with my contribution. I really would like to have it. Otherwise, is it possible to get my funds back?
Sent from my iPhone
On Jun 7, 2020, at 10:13 PM, memberservices@wgcu.org wrote: THANK YOU! Your gift is crucial now more than ever. We are very grateful for your support of WGCU Public Media, your source for fact-based news and information, exceptional arts and culture, and trustworthy education and entertainment for our children. This email is to confirm your recent gift to WGCU Public Media, your PBS station for Southwest Florida. It's a gift we promise to use wisely in support of the television shows you count on every single day. The details of your donation are reflected below. If you find a discrepancy, please call 239-590-2361 or email us at memberservices@wgcu.org.
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Sincerely,
WGCU Member Services Details __________________________________________________________ Date: 6/7/2020 Time: 10:13 PM
Account Details __________________________________________________________ Name: RUTH A. BUCHANAN Address: 1878 CITRON ST City, St Zip: PUNTA GORDA,FL 33980 Telephone: (941)240-2465 Email: ruth_email@yahoo.com
Pledge Details __________________________________________________________ Pledge Amount: 156.00 Method of Payment: Charge on my credit card one time payment Payment Amount: 156.00
Shipping Details __________________________________________________________ Shipping Amount: 5.00
Payment Processed __________________________________________________________ Paid Amount: 161.00 Paid Date: 6/7/2020 Card Number: 4xxxxxxxxxxxxxxx Card Expiration: 9/24 Authorization Code: A96RHMHEUY
Premium Details __________________________________________________________ 50 Years with Peter, Paul and Mary DVD and CD Qty: 1-50 Years with Peter, Paul and Mary CD+DVD Combo
Transaction Totals __________________________________________________________ Total Pledge Amount: $156.00 Total Shipping: $5.00 Total Paid Amount: $161.00