pbs passport to nowhere

I contribute to PBS ... but will shortly call them (and my bank) and stop contributing. Four of us ... have spent probably 7 or 8 hours total ... trying to get 'passport' to work so that I can see shows on the PBS app on my TV .... does not work ... I will certainly tell family members not to 'support' PBS ... and I will discontinue my support.

Received: 
Massachusetts
Workbench Page Type: 
Month and Year: 
March, 2022
Comment: 
Thank you for contacting the Corporation for Public Broadcasting (CPB). CPB and PBS are two separate and independent organizations. Please refer to PBS for questions about their PBS Passport service. https://www.pbs.org/about/about-pbs/contact-information/