donation

Two weeks ago I made a $60 donation to WDTV in Detroit. I received a confirmation but did not receive a code to access PBS Passport, as was promised from a PBS telephone operator. She said I would receive the code the day I made a donation. Since then I have tried to contact WDTV by email and phone five times, asking them to send me a code. No one replied. No code was sent. I have been a contributor for four decades but 'm afraid I have made my last donation. I live in Windsor, Canada, directly across the border to Detroit. - Brian Bannon