Your Feedback

CPB seeks to make public broadcasting more accessible to the public it serves. To do so CPB maintains a toll-free, 24-hour telephone line (1-800-272-2190), an online contact form, and accepts letters sent directly to CPB.

All comments are available on this website to be viewed by the general public. Each year, by statute, CPB transmits this public link to the White House for its report to Congress. Additionally, comments pertaining to programming are shared with the CPB Board of Directors and relevant public media staff.

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Thank you, Judy Woodruff!

North Carolina
Feedback:

Thank you for your courage in interviewing Gen. Mattis! You didn't back down in the face of his reticence and cowardice. We felt like you stood up for America even though he did not have the courage to do so.

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting (CPB). Although CPB does not produce or distribute programming, we welcome all comments about public media’s content and services

Tues 9/3 French mystery program

Washington
Feedback:

We now receive KWSU 10-1 & 10-2. Delighted to stumble upon a French mystery, 10 pm, Tues 9/3,. -- je parle français ! I'll check your schedule in the hope of finding other French programs and I'll alert my francophone friends in Spokane. Also happened upon DW news, around 12:30 -- excellent reporting. Thank you, Pullman ! Mary Benham, Spokane County, west of downtown

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting (CPB). We welcome all comments about public media. However, by law CPB is prohibited from producing or broadcasting programming.

Closed Captioning

Feedback:

Why do the CC disappear several times on The PBS News? It makes the channel less available to me

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting (CPB). Although CPB does not produce or distribute programming, we welcome all comments about public media’s content and services. Your comment will carry more weight if you contact your local station or PBS with your concerns. http://www.pbs.org/about/faq/contact-us/.

Call The Midwife

Kentucky
Feedback:

Please stop censoring Call The Midwife.

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting (CPB). By law CPB is prohibited from producing or broadcasting programming. Please contact PBS with your suggestion at http://www.pbs.org/about/faq/contact-us/.

Considerations for possible membership renewal

California
Feedback:

This is a copy of an email I just sent to KQED, San Francisco, in response to a membership solicitation:

I am receiving solicitations to renew my KQED membership and before I do, I have some comments:

For most of my adult life, I have been an avid advocate for public TV and radio. I have been a basic member, on and off, in several metro areas. My most recent membership renewal for KQED was for the specific purpose of getting access to the vast PBS programming library with a "Passport." However, I found that benefit to be less than satisfying. PBS is rather stingy with what it makes available, and I feel that, as a publicly-funded entity, ALL programming should be available. Frankly, I believe it should be available without subscription, since it is tax supported.

With the growth of streaming media, I find myself willing to pay monthly or annual, auto-renewed fees to several providers. Yet I am reluctant to support public broadcasting, particularly public television because PBS sits on its library of programming like a bird protecting a hatchling. Even with a "Passport" it seemed that I could not watch everything I wanted to watch.

I am tired of supporting infrastructure and administration for an organization that spends 75% of its time fund-raising with programming that looks and feels like the home shopping network or a non-stop infomercial. I just don't watch anymore; I don't even have cable TV. And, for the first time in my life, I would consider urging congress to end funding for public broadcasting.

The entire PBS content delivery model needs to be rethought. What the public that funds public broadcasting deserves is a PBS service that streams its entire catalog. That, I would subscribe to, auto renew and all, because I do understand that our tax dollars may not have covered all production costs, but subscription fees would need to be in line with HBO Now, Hulu. Netflix, etc.

If I have missed something, and a KQED renewal at some level does provide access to all the intellectual and entertainment resources developed by PBS since Congress passed the Public Broadcasting Act of 1967, then it's only your marketing communications that need to be addressed. As it stands, your messaging is just not getting through to me.

Thanks you,

Barbara Brady Lapsed KQED Member

Note from CPB: Thank you for contacting us with your concern about funding public media and its content. Public media is a public-private partnership relying on multiple sources of funding in addition to the federal investment. PBS stations have always relied on donations from individuals to provide content to local communities and contributions from members to local stations are the largest single source of support for public television. PBS Passport, which offers extended access to national and local content, is an added benefit of station membership. It cannot be purchased separately and is not a subscription service. This member benefit is a complement to the fundamental service PBS and PBS stations provide -- access to outstanding programming via over-the-air broadcast and through free streaming for a significant time. Every program available via Passport was previously available for streaming to non-Passport Members after the broadcast. However, PBS and local stations must work with outside producers, who own content rights to programming, in determining the availability of content for online and streaming services. Public media continues to offer the broadest access to freely available TV content – over-the-air on local member stations, through digital platforms and in communities across the U.S.

NOVA -The Pyramid Code

Minnesota
Feedback:

I really enjoyed the information in this series about Ancient Egypt but the music so often is louder than the person speaking or the music continues with a loud rhythmic distracting beat making it hard to hear the person speaking and stay connected to the progression of thought expressed. It seems that the music is more important than the message. I tried for three chapters to continue viewing but finally grew frustrated and quit. I am disappointed because the travels and information is great. Tone down the music considerably.

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting (CPB). CPB does not broadcast programming. Please contact your local station or PBS with your concerns at http://www.pbs.org/about/faq/contact-us/.

Behind the Scenes with Laurence Fishburne

Minnesota
Feedback:

Hello,

I'm contacting CPB to ascertain whether you have ever heard of or aired educational programming entitled "Behind the Scenes with Laurence Fishburne," https://behindthesceneslf.com. I'm asking because we're a small business designing innovative public infrastructure, and we've been contacted by this company (BSLF) and asked to film a segment about our products. They tell us that Public Television airs these segments from time to time. It all sounds legitimate, but they want a lot of money from us up front for production costs, and we want to ensure that they are a legitimate entity before we engage with them -- or send them money.

Can you please tell me if you've heard of this company and if CPB has aired any of their programming?

Thank you, Susan Altenbach President DezignLine Susan@DezignLine.com 612-850-0760

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting (CPB). CPB, PBS, and NPR are independent of each other and of the local public television and radio stations across the country. CPB does not produce or distribute programming and each local public broadcasting station makes its own programming choices, as CPB is prohibited from interfering with editorial decisions related to programming on local public television and radio stations. After contacting PBS and NETA, it was determined that Behind the Scenes with Laurence Fishburne is not distributed by or associated with either national public media distributer. Further, public media stations do not engage in commercial advertising for private entities and the Federal Communications Commission regulates the nature and scope of underwriting for noncommercial educational licensees.

PBS newshour

Arizona
Feedback:
Just a note from long time viewers of the PBS newshour. We really appreciate the exceptional job that Amna Nawaz does on this program. Keep up the good work! Dick & Cheryl Christenson, Sedona, AZ.

Presidential debates

Feedback:

Should PDS and NPR host the presidential debates including the individual party debate? It seems that would fit with the charter of CPB.

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting (CPB). By law CPB is prohibited from producing or broadcasting programming. Please contact PBS with your suggestion at http://www.pbs.org/about/faq/contact-us/.

Arthur

June 2019
Feedback:

Hi my name is … I have a concern about the new premier of the cartoon Arthur that is going to view this fall. I’m concerned with same-sex marriage. I would certainly like to complain about that and urge you not to do that.  

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting (CPB) and sharing your concerns about a recent episode of Arthur. CPB provides no funding support for the children’s series Arthur. The Corporation does not produce or distribute programming and is prohibited by law from interfering with editorial decisions related to programming on local stations.

Sound quality

Feedback:

Why is the sound quality on the pbs news hour consistently poor?

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting (CPB). CPB does not broadcast programming. Please contact your local station or PBS with your concerns at http://www.pbs.org/about/faq/contact-us/.

Arthur

June 2019
Feedback:

Hi this is .. I am a mother and a grandmother, and I am absolutely appalled that the cartoon character Arthur is having a same-sex marriage on their programming for the premier this season. It is awful. I will not support public broadcasting if you are going to put this kind of stuff on. I am asking all of my friends with young children not to watch this show  

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting (CPB) and sharing your concerns about a recent episode of Arthur. CPB provides no funding support for the children’s series Arthur. The Corporation does not produce or distribute programming and is prohibited by law from interfering with editorial decisions related to programming on local stations.

NPR News Hour

Tennessee
Feedback:

When reporting about gun violence, why are those not actually killed... those also shot, who are usually severely injured, disfigured and disabled, ignored? Is being more detailed too complicated? The unacceptable implication is that those who do not actually die are OKAY..... not even remotely true !!!

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting. We welcome all comments about public media’s content and services. However, CPB is prohibited from interfering with editorial decisions related to programming on PBS, NPR, or local public television and radio stations. Your comments will have more weight if you contact your local station directly.

WGBH August 2019 pledge week shows

Massachusetts
Feedback:

I love Boston channel WGBH but I cannot understand why for the past week and now into this week their pledge week marathon shows are the same films of old music groups that the channel has shown in years past over and over and over from decades ago e.g. the BeeGees, Peter Paul and Mary, The Highwaymen etc. etc. all once great in their time. Why the station owners, or whomever makes these decisions, think that these repeated and repeated again ancient programs will motivate the audience to make pledges is a great mystery. Please explain. By the way, I am 76 years old so loved these groups in their time!

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting (CPB). Although CPB does not produce or distribute programming, we welcome all comments about public media’s content and services. Each local public broadcasting station makes its own programming choices, as CPB is prohibited from interfering with editorial decisions related to programming on local public television and radio stations. If you have questions or comments about the show, please contact WGBH directly: https://www.wgbh.org/support/contact-wgbh.

NPR Newshour August 5, 2019

Wisconsin
Feedback:

I think that Amna Nawaz is a truly gifted and wonderful journalist and anchor. However, I felt that she totally lost her objectivity while interviewing Larry Ward on Monday. I am no fan of his type of rhetoric but I do not perceive her role to be an adjudicator. That's it. Best. Greg Landretti

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting. We welcome all comments about public media’s content and services. However, CPB is prohibited from interfering with editorial decisions related to programming on PBS or local public television and radio stations. Your comments will have more weight if you contact PBS directly: http://www.pbs.org/about/contact/viewer-services/

Arthur

July 2019
Feedback:

Hello, I wanted to complain about the recent episode of Arthur where there was a same-sex marriage. I do not approve of that and I do not like tax dollars used to further that agenda. Same-sex marriage is wrong. 

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting (CPB) and sharing your concerns about a recent episode of Arthur. CPB provides no funding support for the children’s series Arthur. The Corporation does not produce or distribute programming and is prohibited by law from interfering with editorial decisions related to programming on local stations.

Recent program on reviving old music in Warsaw

California
Feedback:

Your program, featuring the attempt to revive largely Jewish influenced music from the 1930's in Warsaw, contains misleading information. To begin with, there may be limited Polish influence along with the overwhelming Jewish connection, but where do you come up with "Polish, Jewish, Palestinian"? The latter has no connection whatsoever and did not exist.

Secondly, you speak of a golden age of such music until the german invasion. There was no golden age for the Jews of Poland and the 1930's saw the enactment of anti- Semitic laws by an anti-Semitic government, even outlawing kosher meat. These were the same people who aided and abetted the destruction of Polish Jewry.

It is truly disgusting that you would present such a mendacious story, somehow believing that you have to kowtow to two historic enemies of the Jewish people.

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting. Although CPB does not produce or distribute programming, we welcome all comments about public media’s content and services. However, CPB is prohibited from interfering with editorial decisions related to programming on PBS or local public television and radio stations. Your comments will have more weight if you contact your local station or PBS directly: http://www.pbs.org/about/contact/viewer-services/

Arthur

July 2019
Feedback:

Hello, I'm calling as a father of six to express my extreme disappointment that the Corporation for Public Broadcasting and PBS have decided to portray same-sex marriage in a children's television program. I have six children, as I said, and my wife and I live a traditional lifestyle, and we do not approve of the normalization of what we consider to be indecent conduct. Given the controversy that this generates, I think that CPB would be much much wiser not approving such an episode. 

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting (CPB) and sharing your concerns about a recent episode of Arthur. CPB provides no funding support for the children’s series Arthur. The Corporation does not produce or distribute programming and is prohibited by law from interfering with editorial decisions related to programming on local stations.

Carole King "Shot down the congregation."

Wisconsin
Feedback:

Watched Sat night on Channel 21 WI public broadcasting. Live from Hyde Park, London (2016). Less than a week after 2 mass murders Ela Paso & Dayton, you air a song about Smackwater Jack buying a shotgun, wanting a confrontation, and shooting down a congregatiin? She's one of my (many) favorite singer-songwriters from the early 70's, so I was engrossed in the wonderful show. But I had to cringe and almost throw up at the words to that song, after all the talk of gun control, and who is to blame for the mass shootings over the years. All these types of things are partly responsible, this one alone airing millions (+?) times over many years. How/why could you possibly air a show containing that song less than a week after the latest mass murders?? I feel you owe the entire PBS/PBC audience an explanation of your oversight.

Note from CPB: Thank you for contacting the Corporation for Public Broadcasting (CPB). Although CPB does not produce or distribute programming, we welcome all comments about public media’s content and services. Each local public broadcasting station makes its own programming choices, as CPB is prohibited from interfering with editorial decisions related to programming on local public television and radio stations. Your comments will have more weight if you contact your local station.

KHSU

April 11, 2019
Feedback:

I am calling regarding the demise of public radio station KHSU, located on the campus of Humbolt State University in Arcata, California. This has become a big surprise. It is a very important link between the university and the community. There has been a huge outcry from everyone in the community regarding the shrinking of this radio station and cutting out local programs and cutting out volunteers who have donated a tremendous amount of time over the past decade. This is a shock to everyone and we don't know how or why this happened and what can be done about it. If you could give me any of these answers that would be great. 707 845 0242

Note from CPB: CPB serves as the steward of the federal investment in public media. CPB, PBS, and NPR are independent of each other and of the local public television and radio stations across the country. CPB neither owns, operates, or controls broadcast stations and is prohibited from interfering in management decisions at local stations. To learn more about the Corporation for Public Broadcasting please visit: http://cpb.org/aboutcpb/.