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CPB seeks to make public broadcasting more accessible to the public it serves. To do so CPB maintains a toll-free, 24-hour telephone line (1-800-272-2190), an online contact form, and accepts letters sent directly to CPB.

All comments are available on this website to be viewed by the general public. Each year, by statute, CPB transmits this public link to the White House for its report to Congress. Additionally, comments pertaining to programming are shared with the CPB Board of Directors and relevant public media staff.